A practical, half-day workshop for admin, marketing, and client-facing teams in T&T — built for working professionals who want to move from quietly worried to visibly capable. No coding. No hype. No theory you can't use on Monday.
In Port of Spain boardrooms and San Fernando offices, the same quiet shift is happening: a new hire mentions ChatGPT, a competitor's campaign suddenly looks sharper, a director asks why reports still take three days.
Most working professionals here are picking up AI through rumour and WhatsApp screenshots — not through structured, locally-grounded training. That gap is widening every quarter.
This workshop closes it — without turning you into a tech person.
Typing one-line questions and getting generic answers — then concluding the tool 'doesn't really work.' The skill isn't using AI. It's directing it.
Copying YouTube tutorials built for U.S. agencies and SaaS startups, then wondering why they don't fit a T&T finance firm or government agency.
Hoping leadership will roll out a formal AI policy before learning. Meanwhile, peers are quietly compounding a six-month skill advantage.
Avoiding AI because of job-loss anxiety — which is precisely what makes someone replaceable. Fluency, not avoidance, is the moat.
A structured arc — refined across cohorts of administrators, marketers, and client-services teams — designed for people who don't have a weekend to lose to YouTube tutorials.
"We stopped outsourcing first drafts. Our small team now ships campaigns at the pace our regional competitors do — and the brand voice is more consistent, not less."
"I used to dread Monday inbox triage. The workshop gave me a system — not a magic tool. My director noticed within two weeks."
"We were skeptical. The locally-grounded examples — and the honesty about what AI can't do — is what convinced our director to roll it out firm-wide."
I'm Resa Gooding. I grew up in Trinidad, studied at UWI Mona, and spent the last ten years building and scaling digital businesses across SaaS, education, and the creator economy — most recently as a Partner Engagement Manager at HubSpot, where I designed the global accreditation program that trained 350+ partner companies across the world.
Before HubSpot, I co-founded and exited Cacao Media, one of Israel's top HubSpot Diamond agencies, and have since founded two more companies — including RevOps Reset, where I've influenced $24M+ in revenue for B2B clients in the last twelve months by integrating AI tools (Claude, ChatGPT, HubSpot Breeze) into real commercial workflows.
I've taught non-technical professionals how to use these tools in boardrooms in Dublin, Tel Aviv, Bangalore, and on Zoom calls at every hour. Your experience still matters. This workshop shows you how to reposition it in the AI era.
No. The workshop is built explicitly for non-technical professionals. There is no coding, no jargon, and we use practical, off-the-shelf tools from the first hour.
Casual use is the floor, not the ceiling. The workshop focuses on workflow integration, prompting strategy, and applying these tools to your actual recurring work — which is where most teams plateau.
We address this directly. The honest answer: AI replaces tasks, not roles — but only for people who learn to direct it. Fluency is the moat. The workshop reframes AI as a co-pilot and gives you the skills to stay in the driver's seat.
Yes — and that's the point. Every example, prompt, and workflow is built around T&T industries, regulatory context, and the realities of working in our market. No imported U.S. case studies.
Half-day or full-day, in-person or hybrid. Cohorts of 8–20 professionals. We can also run private sessions for a single organisation.
The workshop is positioned as L&D investment with a measurable ROI: hours saved per week per participant, output increased, and risk of falling behind reduced. We can provide a tailored proposal for your finance or HR team.
A 20-minute strategy call to understand your team, your context, and whether this workshop is the right fit. No deck. No pitch. Just a straight conversation.